Frequently Asked Questions

Everything you need to know about our Microdrinks and your orders.

What is a waterdrop® Microdrink?

A waterdrop® is a small, sugar-free cube that adds delicious fruit and plant extracts to your water. Simply drop it into 15-20 oz of water and enjoy a refreshing drink enriched with vitamins.

Are your products suitable for diabetics?

Yes, our Microdrinks are completely sugar-free. We use a tiny amount of sucralose or stevia to provide a balanced taste without affecting blood sugar levels.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

Can I return my order if I don't like the flavor?

Due to food safety regulations, we cannot accept returns on opened beverage products. However, if you are unsatisfied with your first order, please contact our support team to discuss our satisfaction guarantee.

What are the hydration cubes made of?

Our cubes are made from real fruit and plant extracts, enriched with essential vitamins. They contain no artificial colors, no preservatives, and are gluten-free and vegan.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.